General Terms and Conditions

Contracting Party

Based on these General Terms and Conditions (T&C), the contract is concluded between the customer and
PL Media GmbH
Represented by Patrick Labitzke
Address: Elbaue 59 04886 Beilrode OT Döhlen
Phone: +4961459328798
E-Mail address: info@pl-media.eu

Commercial register: Leipzig
Commercial register number: HRB 34850
VAT identification number: DE317785305,
hereinafter referred to as the provider.

Subject Matter of the Contract

This contract governs the sale of new and used goods and services through the provider\'s online shop. For details of the respective offer, please refer to the product description on the offer page.

Conclusion of Contract

The contract is concluded in electronic commerce via the shop system or via other means of distance communication such as telephone and e-mail. The displayed offers constitute a non-binding invitation for the customer to submit an offer through placing an order, which the provider may then accept. The ordering process for concluding the contract in the shop system comprises the following steps:

  • Selection of the offer in the desired specification (size, color, quantity)
  • Adding the offer to the shopping cart
  • Clicking the 'order' button
  • Entering the billing and delivery address
  • Selection of the payment method
  • Review and editing of the order and all entries
  • Clicking the 'place order with obligation to pay' button
  • Confirmation e-mail that the order has been received

Orders can also be placed via means of distance communication (telephone/e-mail) in addition to the shop system, whereby the ordering process for concluding the contract comprises the following steps:

  • Calling the order hotline / sending the order e-mail
  • Confirmation e-mail that the order has been received

The contract is concluded upon dispatch of the order confirmation.

Contract Duration

The contract covers recurring/ongoing services. The contract is concluded for an indefinite period. The contract has a minimum contract term. This minimum contract term is 3 months. Upon expiration of the minimum contract term, the contractual relationship ends automatically. Each contracting party has the right to terminate the contract with a notice period of 3 months at the end of the minimum contract term without stating reasons. The right to extraordinary termination for good cause, in particular repeated breach of the main contractual obligations, remains unaffected. Termination is only effective if made in the following form: Electronic/E-Mail.

Retention of Title

The delivered goods remain the property of the provider until full payment has been made.

Reservations

The provider reserves the right to provide a service of equal quality and price. The service displayed in the shop is exemplary and not the individual, contractual service. The provider reserves the right not to provide the promised service in the event of unavailability.

Prices, Shipping Costs, Return Costs

All prices are final prices and include the statutory value added tax. In addition to the final prices, further costs may apply depending on the shipping method, which will be displayed before the order is dispatched. If a right of withdrawal exists and is exercised, the customer shall bear the costs of the return shipment.

Payment Terms

The customer has exclusively the following payment options: advance bank transfer, invoice upon delivery, direct debit, cash on delivery, payment service provider (PayPal), cash payment upon collection, credit card. No other payment methods are offered and will be rejected. The invoice amount must be transferred in advance to the account specified in the invoice, which contains all transfer details and is sent by e-mail. The invoice amount must be transferred in advance to the account specified in the invoice, which contains all transfer details and is sent with the delivery. The invoice amount will be collected by the provider via direct debit on the basis of the customer\'s direct debit authorization from the customer\'s specified account. For cash on delivery, the cash on delivery amount is paid in cash to the delivery person upon delivery, whereby the delivery person charges a cash on delivery fee. When using an escrow service/payment service provider, this enables the provider and customer to process the payment between themselves. The escrow service/payment service provider forwards the customer\'s payment to the provider. Further information can be found on the website of the respective escrow service/payment service provider. The invoice amount can also be paid in cash at the provider\'s business premises during normal office hours, minus the shipping costs charged. When paying by credit card, the customer must be the cardholder. The credit card will be charged after the goods have been shipped. The customer is obligated to pay or transfer the stated amount to the account specified on the invoice within 14 days of receiving the invoice. Payment is due from the invoice date without deduction. The customer only defaults after a reminder has been issued. Any right of retention by the customer that is not based on the same contractual relationship is excluded. Set-off against claims of the customer is excluded unless such claims are undisputed or legally established. Additionally, financing is available upon request.

Warranty

Consumers are entitled to a statutory warranty right for the offered services in accordance with the relevant provisions of the German Civil Code (BGB). Insofar as there are deviations, the warranty is governed by the regulations set out in these General Terms and Conditions (T&C). If the customer is a business, the warranty period for new goods is limited to one year. The provider is entitled to choose between repair or replacement delivery in the case of subsequent performance if the goods are new and the customer is a business. If the customer is a business, the warranty for used goods is excluded. If the customer is a consumer, the warranty period for used goods is limited to one year. This does not apply to claims for damages by the customer due to injury to life, body, health or essential contractual obligations which must necessarily be fulfilled to achieve the purpose of the contract. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or its legal representative or vicarious agent. In all other respects, the statutory provisions apply.

Contract Design

The customer has no ability to directly access the stored contract text.

Right of Withdrawal and Customer Service

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day,

  • In the case of a purchase contract: on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
  • In the case of a contract for multiple goods that the consumer has ordered as part of a single order and that are delivered separately: on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
  • In the case of a contract for the delivery of goods in several partial shipments or pieces: on which you or a third party named by you, who is not the carrier, has taken possession of the last partial shipment or the last piece.
  • In the case of a contract for the regular delivery of goods over a defined period of time: on which you or a third party named by you, who is not the carrier, has taken possession of the first goods.

If several alternatives apply, the latest date is decisive.

To exercise your right of withdrawal, you must inform us (PL Media GmbH, Patrick Labitzke, Elbaue 59 04886 Beilrode OT Döhlen, +4961459328798, info@pl-media.eu) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax, or e-mail). You may use the attached model withdrawal form for this purpose, but it is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs arising from your choosing a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement. We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date.

You must return or hand over the goods to us at PL Media GmbH, Patrick Labitzke, Elbaue 59 04886 Beilrode OT Döhlen, +4961459328798, info@pl-media.eu, without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functionality of the goods.

End of Cancellation Policy

Disclaimer of Liability

Claims for damages by the customer are excluded unless otherwise indicated by the following reasons. This also applies to the representative and vicarious agent of the provider if the customer raises claims for damages against them. Excluded are claims for damages by the customer due to injury to life, body, health or essential contractual obligations which must necessarily be fulfilled to achieve the purpose of the contract. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or its legal representative or vicarious agent.

Prohibition of Assignment and Pledging

Claims or rights of the customer against the provider may not be assigned or pledged without the provider\'s consent, unless the customer has demonstrated a legitimate interest in the assignment or pledging.

Language, Jurisdiction and Applicable Law

The contract is drafted in German. The further execution of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies insofar as the statutory provisions of the state in which the customer has their domicile or habitual residence are not restricted. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is Leipzig.

Severability Clause

The invalidity of any provision of these Terms and Conditions shall not affect the validity of the remaining provisions.